UPS Service & Maintenance

UPS Service & Maintenance

UPS systems are an investment to protect your critical equipment so regular servicing and PPM (Planned Preventative Maintenance) is essential to ensure reliable operation throughout its lifecycle.

P & I can offer a comprehensive and cost-effective range of service plans to ensure that all parts of the UPS system remain fully functional and at optimal performance.

Our service and maintenance plans typically include but are not limited to:

  • Full service and support from our trained and highly skilled engineers
  • Battery impedance testing
  • Internal clean of UPS to remove all dust and debris
  • Battery discharge test/load testing
  • Full inspection with operational and safety point checklist completed
  • Check and secure all cables, terminations and sub-assemblies
  • Complete operational adjustments and calibration
  • Advise on system performance operation
  • Full Service Report with recommendations and remedial quotes
  • Guaranteed response time in the event of an emergency call out

In the event of any issue arising, we provide an emergency call out service, 24 hours a day, 7 days a week, 365 days of the year so you can rest assured that we will always be there whenever and wherever you need us.

While we will always respond with our best endeavour, having a UPS maintenance contract in place gives you the reassurance of a guaranteed response time. A typical service level agreement (SLA) for an emergency call out is an engineer on your site within 4 hours.

In addition to the standard PPM, we also offer services such as battery impedance tests, load bank testing, power quality and harmonic analysis and thermal imaging. This additional testing can help detect anomalies, which are often impossible to detect with standard servicing test methods alone, to pre-empt and rectify any potential problems before they occur.

If you would like more information regarding our UPS service and maintenance plans, please contact our team on 023 9278 3450 or email us on

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023 9278 3450