UPS servicing and maintenance


Planned UPS maintenance, battery testing and 24/7 emergency support for commercial and industrial sites.

Your uninterruptible power supply (UPS) and batteries need to deliver backup power when the normal supply is interrupted. P&I Group provides planned preventative maintenance to assess system condition, identify developing faults and support informed repair and replacement decisions.

From routine inspections to specialist performance testing, we help you plan maintenance around the equipment and critical loads at your site. Each service is followed by a report explaining the findings and recommended actions.

 


Request a UPS service quote

Accreditations

Safe Contractor
Cyber Essentials Plus
PPC
CQS 14001
CQS 18001
Achilles UVDB
Riello Service Partner
Constructionline Gold
Oftec
ISO 9001
AMPS
CHAS
NICEIC
Supply Chain sustainability school

4-Hour Engineer Dispatch*

365 Days a Year

24 Hours a Day

What our UPS maintenance services cover

A closer look at the UPS, batteries and supporting connections

Effective UPS maintenance considers the complete installation. We assess equipment condition, battery performance and relevant operating settings, then explain where further work is needed. Your quotation confirms the inspection and testing scope for your system.

Full Service Support

Planned service visits and access to UPS engineering support help you manage routine maintenance and respond to faults, with support terms set out in your agreement.

Battery Impedance Testing

We measure battery impedance to help identify weak units and changes in condition, providing evidence for further investigation and battery replacement planning.

Internal inspection and cleaning

We inspect and clean accessible internal components, addressing dust and contamination that can affect cooling. Access and isolation are planned for the equipment being serviced.

Battery discharge testing

Controlled discharge testing assesses battery performance and backup time under defined conditions. We plan the test and its operational implications around your site's requirements.

Full System Inspection

We review UPS condition, relevant safety devices, configuration and operating indications, looking for issues that need attention within the wider installation.

Cable and busbar checks

We inspect accessible cables, busbars and terminations for deterioration or connection issues, with intrusive checks and adjustments carried out under the required isolation conditions.

Operating settings and calibration

We verify relevant operating parameters against the manufacturer's requirements and carry out appropriate calibration, helping keep settings aligned with the system's intended operation.

Findings and recommendations

We explain the findings and recommend practical next steps, helping you prioritise remedial work, further testing and future equipment investment.

Plan your UPS service

Very pro-active, when dates are moved, they seemed to do all they could to reposition to meet the streamlined targets, which were achieved. Seemed to conduct themselves in a very professional manner, which made our lives a lot easier, all the way from RAMS to O&M. All in all, very pleased with P & I and look forward to working together in the near future. I would recommend them to neighbouring companies.


Ben Jennings,
Electrical Director,
Logistical Building Services Ltd

Specialist UPS testing and engineering services

When you need to investigate a concern, assess system performance or change an installation, our specialist services provide a more detailed view and help you plan the next step.

Black building and integrated systems testing

We provide engineering support for planned simulated power-failure scenarios, observing the UPS and its interfaces as part of an integrated systems test (IST). The test sequence and site implications are established in advance.

UPS relocation and decommissioning

Moving or removing a UPS requires careful planning of isolation, handling and transport. We support controlled decommissioning and relocation, with recommissioning requirements assessed for the equipment and its destination.

Power quality and harmonic analysis

We investigate electrical disturbances and harmonics that may affect the UPS or connected equipment. The findings help establish whether the supply or installation needs closer attention.

Thermal imaging surveys

Thermal imaging helps locate abnormal heating in components and connections. We identify areas requiring further investigation so developing electrical issues can be considered within your maintenance plan.

Battery lifecycle planning

We review battery age, condition and available test records to help you plan replacement. This supports maintenance budgeting around the backup performance your site requires.

Load bank testing

An agreed test load allows UPS performance to be assessed under defined conditions. We plan the test requirements and document the findings to support performance reviews and further decisions.

Discuss specialist UPS testing

Tell us what you need to establish about your system. We can help identify the appropriate investigation and plan it around your site's operating requirements.

Make informed decisions about UPS condition


A UPS can show normal operation while battery deterioration reduces the backup time available during an outage. Planned maintenance gives you a better understanding of equipment condition, including the batteries, electrical connections, cooling and system configuration.

That information matters when deciding whether to repair a fault, replace batteries or renew ageing equipment. Service findings and test results help you plan the work around your site's operational priorities and make better use of the maintenance budget.

As the installation ages or the connected loads change, reviewing the maintenance programme helps keep attention focused on the equipment and performance your site now needs.

UPS installation and commissioning

Plan a new or replacement UPS around your critical loads


New equipment, changing loads or an ageing installation can create a need for a new UPS. P&I Group supports the project from design and installation planning through to commissioning, considering how the system connects to your existing power infrastructure.

We work with you to plan access, the installation sequence and any necessary interruption to existing equipment. Commissioning checks the installed system against the project requirements before it enters service.

Explore UPS installation and project support

Maritime and Coastguard Agency P&I Case Study

Clear UPS service reports and recommendations


After every UPS service, we provide a report explaining the equipment's condition, the findings and recommended actions. Where remedial work is needed, we can provide a quotation so you can assess the next steps and plan the expenditure.

The report gives your facilities and maintenance teams a record to review alongside previous visits and test results. It helps you follow up outstanding work and make decisions about further testing, battery renewal or system replacement with better information.

Discuss your UPS maintenance

Get a clearer picture of your UPS condition


Tell us about your UPS, its batteries and any current concerns. Whether you need a routine service, a maintenance programme or specialist testing, our team can help identify the appropriate next step for your installation.

Call 023 9278 3450, email info@pandigroup.co.uk or use the form to request a quotation. For an urgent UPS fault, call our team directly.

 

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Testimonials


P & I are a highly efficient and professional company of whom we have worked closely with for many years.


Lee Norman
Compliance Manager, 
Rapid Response Solutions Ltd

Very pro-active, when dates are moved, they seemed to do all they could to reposition to meet the streamlined targets, which were achieved. Seemed to conduct themselves in a very professional manner, which made our lives a lot easier, all the way from RAMS to O&M. All in all, very pleased with P & I and look forward to working together in the near future. I would recommend them to neighbouring companies.


Ben Jennings
Electrical Director, 
Logistical Building Services Ltd

A very professional and well-organised company. The installation itself is outstanding with great communication throughout. Would highly recommend to anyone.


Greg Cheshire
Quadrant Court

We have found P & I to be very helpful from design concept through to delivery and commissioning of projects. We will continue to use P & I, our 1st choice supplier of generators and UPS solutions.


James Carter
Project Manager, 
DH Group

FAQs: UPS Servicing and Maintenance